01DISCOVER
STEP 01
Choose your digital service
Open the DoorDig Customer App, explore available services, and select the assistance you need. Review the relevant details before proceeding.
Explore available servicesReview service information
HOW DOORDIG WORKS
From Your Screento Your doorstep.
DoorDig is building a more convenient way to access everyday digital services. From finding the assistance you need to completing eligible online steps, our goal is to make the experience simpler and more personal.
Discover How It WorksA simple process designed around your convenience.
Personal assistance, closer to you
THE DOORDIG PROCESS
Four simple steps.One convenient experience.
Our planned service journey connects digital convenience with personal, in-person support.
02BOOK
STEP 02
Book a doorstep visit
Enter your service address and request a visit. DoorDig is designed to offer convenient doorstep assistance, with scheduling options based on availability.
Confirm your locationRequest a convenient visit
03ASSIST
STEP 03
Get personal assistance
A DoorDig executive visits your location and guides you through the eligible online process with your knowledge and participation.
In-person digital guidanceAssistance with online steps
04COMPLETE
STEP 04
Understand the next steps
Receive available application acknowledgements or receipts, and understand any additional verification, appointment, or official approval steps.
Available acknowledgementsClear next-step guidance
GOOD TO KNOW
Digital convenience.With complete clarity.
DoorDig is an independent private digital-assistance initiative. We help customers navigate eligible online processes, while official requirements and decisions remain with the relevant authorities.
Your participation matters
Relevant applications are completed with the customer's knowledge, consent, and participation.
Official requirements still apply
Biometrics, physical verification, and certain appointments may require a visit to an authorized centre.
Transparent assistance
DoorDig assistance fees are separate from applicable government charges, and official approvals are not guaranteed.
DoorDig is currently preparing for launch. The process described above represents our planned customer experience and is subject to service availability and applicable requirements.
BUILDING SOMETHING BETTER
A more convenientdigital future.
DoorDig is building a simpler way to access everyday digital services through personal guidance and convenient doorstep assistance.
Digital Services. At Your Doorstep.